VG Theory Productions

Live Support From Real People

Qunu is seems to be a really great idea. It is free live support with whatever you are having problems with. You type in the search engine keywords and the engine searches tags set up in profiles by the Qunu ‘experts.’ The Qunu ‘expert’ rates themselves on what their level of expertise in their tag. The level ranges from beginner to guru. Anyone can be a Qunu ‘expert.’ The big plus with this is you get the answer you want now without waiting. The problem with this is that you may not get the right answer to your question. This just does not seem as reliable as I would rather ask about something Ubuntu on the official forum rather then some guy who says he knows what he is talking about. I would not use this for checking out how to change my boot sequence, but I would use it to see what the best bittorrent application is. Just use your best judgement. Just check out the qoute after the jump and see how they describe themselves.

Qunu is about RIGHT NOW! Not in 5 minutes or two hours or 3 days. It is about finding and talking to someone who most likely knows what you don’t.

Qunu was originally dreamt up as a way for people to get free, live chat tech support for products, direct from those who were most passionate about those products — the users themselves. The concept has resonated hugely, and since launch in July 2006 we have amassed thousands of experts donating help sessions in tens of thousands of topic areas, which suggests that Qunu has grown beyond just tech support.